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- PLATINUM & PALLADIUM
Truly exceptional coin dealer. I've dealt with a lot of coin dealers and these guys are top shelf. They treated me very professionally and fairly and gave me very competitive pricing on my gold. I would recommend J & M to anyone.
It's surprisingly huge inside! Up front there's a jewellery section with a decent selection of Citizen watches. Towards the back you'll find their coin counter. Staff in both departments were courteous, efficient and friendly. Quite a few people were browsing inside, so that's a good sign I suppose.
Iorio Jewellers at J & M have designed and made many items for me over the years. Crystal Worlsey has been the key employee in ensuring that my work was completed to my satisfaction and has been extremely helpful in assisting with design options. Most recently, I requested appraisals on the items that I've purchased from J & M; each item was described in detail with an accompanying photograph done by Crystal. I highly recommend her services to anyone wanting custom design pieces and will continue to consult with her on any future design projects.
I came here to get a watch battery replaced. The battery and service was under $10 which was very reasonable. Good customer service and quick turn around time.
I have been to this establishment to have my wristwatch band replaced, and also to sell coins and silver. I had a short wait before being served and could not call our negotiations speedy - but as another reviewer pointed out, this is not a grocery express line. I was treated with courtesy and respect and was very happy with my transactions. I have noticed that many young people today expect service people to be excessively cheerful and overly friendly. Servers in restaurants are trained to be this way. You have to tell them how your day is going and reassure them every 10 minutes that your meal is fantastic. I mention this because I think it helps to explain the multitude of bad reviews on Yelp - which to my mind are often unwarranted. J & M provide courteous, reliable and professional service, which to me is more important than lightning quick servitude - which perhaps the Queen of England should receive.
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